Contact

General enquiries and feedback

Use this address for partnerships, product suggestions, technical questions and media enquiries.

contact [at] molansen.com(replace [at] with @)

Privacy and data requests

Use this address for requests to access, correct or delete personal information. We handle these separately from general correspondence.

privacy [at] molansen.com(replace [at] with @)

What to expect

  • Genuine messages are reviewed by a person.
  • We usually reply within a few business days, but do not promise a fixed response time.
  • We do not add correspondents to marketing lists or provide their address to unrelated third parties.
  • If a request needs more information, we will explain what is required and why.

Before you write

  • Do not send passwords, verification codes, identity documents or payment credentials.
  • We do not accept unsolicited recruitment, outsourcing or promotional messages.
  • Ordinary email is not suitable for confidential material. Contact us first so we can agree on an appropriate method.

Company details

We do not publish our registered address or telephone number. Where a platform verification or legal process requires official details, we provide the records accurately.

Brand
MOLANSEN
Registered entity
深圳市墨蓝森软件有限公司
Founded
2026
Based in
Shenzhen, China